West Corp. Smash Repairs
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FAQs: Frequently Asked Questions
 
How much will it cost to repair my vehicle?

It is imposible to give an exact amount without seeing the vehicle. Tony is happy to quote your vehicle in person for an accurate quote.

How long will it take to repair my vehicle?

Tony can give you an approximate time but sometimes repairs are held up by the availability of parts.

Do I need to obtain 2 quotes?

No. Not for large vehicles as there are many repairers doing this kind of work.

Do you offer road side assistance?

Accident towing and roadside assistance is conducted from a 24 hour monitored base station. Our vehicles are conveniently situated across the area being manned by fully licensed personnel, some of this personnel have undergone and passed an Occupational Health and Safety Workplace Level Two First Aid Certificate. This enables our staff to provide adequate primary care at accident scenes until the arrival of medical crews.Tell us about your towing division:

Are you an approved Repairer for any Insurance Co.s? If so which?

We are an approved repairer for all insurance companies. No insurance company denies us repairing any insured vehicle.

What warranty do you offer your customers?

Here at West Corp. Smash Repairs we offer a life time warranty on all repairs carried out by our company. All repairs carried out are quality controlled to ensure only the finest finish is achieved.

What are Paintless Dent Repairs (PDR)?

PDR is the process of removing dents, dings, creases, and hail damage from vehicles without the inconvenience and expense of traditional panel shop repair methods.

Working from behind the panel, we use specially designed tools to gently massage the metal back to its original shape. 

With PDR, sanding, filler or repainting is not required, the factory finish remains intact,  this ensures the minimal amount of time is needed to repair the vehicle and you are not without your car for the average three-day conventional panel beating repair.

What size and type of dent can be repaired?

We fix dings that are equivalent in size to a 5 cent piece through to cricket ball size dents. Every dent is different, factors that need to be considered are access, location and severity of the dent.

A cricket ball size dent can be removed long as the dent does not involve the edge of a panel, contain a sharp indentation or is on a bodyline or contour. 

West Corp.  can also repair minor dents on aluminium surfaces of your vehicle, including: doors, bonnet, roof, boot, guards, quarter panels, hatches and tailgates.

Access to the under side of the damage is not normally a problem as we use special tools that require very little access space.  

Whilst we cannot completely repair collision damage or dents where the metal has been stretched, kinked or the paint work is damaged we can usually make this type of damage less noticeable.

in some cases we can get the majority of this type of damage out and at a later date if you decide to have conventional paint and panel beating done, it would save you both money and time.

What if the paint is chipped or scratched?

Light scratches may polish out. If the paint is chipped then it either requires refinishing by way of conventional spray painting or an application of touch up paint after the dent is repaired. If you supply the touch up paint we are more than happy to apply it following the West Corp.[ repair for you.

Will West Corp. damage the existing paint surfaces?

No!  Today's advancement in 2 pak paint means they are far more flexible and durable. West Corp. can be performed to steel or aluminium panels leaving the painted surfacing excellent condition.

Do you fix ferrari?

Yes we do specialise in that field too.